At FlagShip Integration Services, the way we do business is as important as what we do.
While we’re excellent at providing IT services, it’s our approach to the relationship with our clients that
truly sets us apart. We call this approach Co-Created Value™.
When you partner with FlagShip, you will enjoy services you don’t find in your typical
consulting company. FlagShip designed Co-Created Value to overcome the bureaucracy of a typical consultant/client
relationship, but its more than just that. With this innovative approach to providing specialty outsourcing, you
pay a fixed fee on a predetermined schedule for the duration of your contract, which offers a minimum number of
hours but no maximum. You’ll get all the support and maintenance your organization needs, including fast crisis
response, while enabling you to budget your IT consultancy expenditures for the year, without having to worry about
increased fees, time-consuming payment negotiations or compromising the service you receive.
With Co-Created Value, you rely on our virtual team to provide dynamic, long-term IT solutions
that will evolve your system forward over time. With a virtual team, instead of having a single person assigned to
your company—with a single skill set—you will have our entire staff of engineers at your disposal. An engineer will
be assigned to your company daily depending on what skills you need for whatever project you’re working on. And because
we only employ highly trained and experienced engineers, you are guaranteed the best possible employee for your dollar.
From planned migrations to proactive maintenance, we work seamlessly without interrupting the day-to-day operation of your
business. When you work with FlagShip, you can rely on your virtual team for the skilled support you need, when you need it.
FlagShip understands that every minute your system is down is causing you lost revenue. That’s why FlagShip does what no
other IT consultancy does by offering 24-hour, 7-day-a-week, 365-day-a-year crisis support. Once you call our crisis
support number, you are guaranteed a response in a maximum of 15 minutes, and if you have a contract with us, an engineer
on-site within two hours. We understand that your mission-critical systems are exactly that.
FlagShip also understands the importance of keeping track of consulting time and expense. To enable this, FlagShip
employs web portal technology that is available to our clients via internet 24 hours a day. FlagShip staff enters
their time daily in 15-minute increments so our clients can monitor and review exactly what work is being accomplished.
This time can be tracked by project so the hours can be allocated to department budgets or to individual cost centers.
You will never have to wait until the end of the month to learn what work has been completed. With our web portal, you
can view your account as often as you like, whenever you like.
Why Co-Created Value Works
Co-Created Value lets us provide highly accurate, on-target technology solutions faster and more cost-effectively,
so you are able to focus your resources on your core business. By being proactive rather than reactive, we enable
our clients to channel their resources into activities that grow their business – rather than being continually
distracted by IT challenges. Because our partnership allows us to be so finely attuned to your organization, we
can anticipate the challenges you will face and help you overcome them.
Co-Created Value grows your business.
At FlagShip, we are committed to the success and growth of your company; The long-term partnership inherent in Co-Created
Value means that we can do what we do best – strategizing and implementing highly accurate, on-target technology solutions
and IT services—leaving you free to focus on the core operation of your business. Our clients know we’re there when they need
us, 24 hours a day, 7 days a week, 365 days a year. At FlagShip, we understand that the services we provide are as important
as the way we provide them.
FlagShip’s approach to the Open System Interconnection Model
